Information You Provide
The enquiry form collects your name, email address, optional phone contact, selected service and message. It also identifies the website from which the request was sent. Please provide only the information needed to discuss the work and avoid including sensitive personal information.
How Your Enquiry Is Used
Your information is used to understand your requirements, respond to your request and help arrange suitable fire protection support. The form asks for your agreement before the enquiry and contact details may be passed to a suitable local firm. That firm may contact you about the service you requested and will be responsible for its own handling of information.
Your Agreement And Choices
Submission requires an unticked agreement box to be selected. You can choose not to submit the form. You can also ask for your agreement to future sharing to be withdrawn by using the enquiry form and clearly marking the message as a privacy request.
Storage And Access
Enquiry information should be limited to people and service providers who need it to process and respond to the request. It is kept only as needed for the enquiry, related administration and applicable legal obligations. No fixed retention period is stated here because the relevant period depends on the purpose and record involved.
Your Data Rights
You may have rights to access, correct or erase your personal information, restrict its use or object to processing, depending on the circumstances. To make a request, use the contact form with the service selection set to Other / Not Sure and identify the enquiry concerned. Identity checks may be needed before personal records can be disclosed.
You can also raise a concern with the Information Commissioner’s Office.
Technical Services And Fonts
This website loads Chakra Petch and Commissioner fonts from Google Fonts. Your browser connects to Google to obtain those files, which can involve transmitting technical connection information such as an IP address. Local font fallbacks are used if the font files cannot be loaded.
The page code does not set advertising or analytics cookies and does not use browser storage for enquiry details. Hosting and enquiry-processing services may process technical request information to deliver the website and protect the form from misuse.
Contact About This Policy
Use the enquiry form to send a privacy question or request. This policy describes the website enquiry process. Ask any firm that responds to your request for its own privacy information before providing further details.